Terms and Conditions
Advance booking and payment for all activities is essential.
A deposit is required to secure an activity booking.
This deposit is non-refundable.
There will be an additional non-refundable booking fee to cover administration costs.
Gift vouchers have a £5 per voucher non-refundable booking fee.
The final balance will be payable 6 weeks before the event.
Bookings less than £300 in value to be paid in full.
If payment is not received by the due date, Activities in Lakeland Ltd reserve the right to cancel the booking.
An administration fee of £10 will be levied for every reminder sent by post or email, or telephone call reminder made, after the due date.
Cancellations after the final balance is due will incur the full fee.
Any amendment to the booking after confirmation will attract an administration fee of £10-£20.
For group bookings, the person making the booking confirms acceptance of these terms and conditions by everyone in their party.
It is also their responsibility to obtain signed consents from the parent or guardian of all under 18 year olds in their party.
Relevant details e.g. location details, timings and suggested equipment list will be sent to the client when Activities in Lakeland Ltd confirms the booking, together with an Invoice showing both the non-refundable deposit paid, the final balance amount and the date by which the final balance must be paid.
There will be an administration fee of £10 for supplying duplicate copies of confirmation details.
All clients of Activities in Lakeland Ltd undertake all activities and courses at their own risk and we do not accept any liability howsoever arising from injury or death to any person, or damage or loss to their belongings or goods.
Full details of any relevant health issues, telephone numbers and names of next of kin (to be used in the event of an emergency) are to be made available to the instructors before commencement of activities.
School Groups, Scouts, Guides and all Youth Groups are responsible for producing Consent forms on site if required. Other under 18s must either be accompanied by a parent/guardian or have written consent from their parent/guardian giving permission for them to participate in their chosen activity/activities.
All the ‘experts’ carry Public Liability Insurance. You may of course make your own arrangements for personal accident and curtailment insurance if you so wish.
Activities in Lakeland Ltd are acting as Agents only for all activities, courses, events and bookings.
They cannot be held responsible for any arrangements resulting from Act of God, riot, civil commotion, strikes or restraint of labour of any type. Whilst every effort will be made by Activities in Lakeland Ltd to ensure the accuracy of all bookings, they cannot be held responsible for any acts or omissions of the instructors, guides, transport companies, hotels, animals or any other providers.
Be aware that some sporting activities are excluded from typical life insurance policies.
Consider undertaking a holiday or travel insuracne policy to cover risks from personal possession losses, accident cover and cancellation costs.
As per the EC Directive, deposits and final balances for all ‘package bookings’ ie those combining accommodation and activities will be held in a Special Clients Fund until after the event has been completed.
Gift Voucher expiry.
Gift Vouchers expire on the shown dates; typically for activity vourchers this is 6 months from purchase or in the case of cash value vourchers 12 months from issue.
Activties in Lakeland may extend vouchers by arrangement to either commencing on a specific birthdate or Christmas Day.
Discount vouchers are issued with shown dates depending on the marketing campaign.
No vouchers can be enchanged for cash or transferred to alternative ownership.
Special note for Stag & Hen Party Groups.
After a very excellent night out and some good fun it has been known for the odd accident to occur back at the accommodation.
Hence a security deposit will be needed on arrival at the accommodation.
Please note that damage or soiled beds will be charged for. Cost for cleaning beds can be from £60.
Any damage to property, furnishings etc. by any of your party will be charged to you at cost.